CUSTOMER STORY

Tractebel Uses LetsBuild to: Increase Worksite Efficiency by 50% by Digitalising Onsite Workflow

Customer

Tractebel

Location

Belgium

Industry

Engineering

Company size

4400 Employees

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Tractebel is a leading international life-cycle engineering consultancy company with Belgian roots. The company has offices in 33 countries with over 140 projects in 140 countries offering services in power, nuclear, gas, industry and infrastructure for national and international institutions and customers both in the public and private sectors.

Challenge

Fire safety is only one of the many high-level engineering and consultancy services that Tractebel offers for infrastructure and environment. Coordinating various fire safety and licensing jobs with different methodologies is the major issue that challenged Tractebel while onsite and at the project level.

Solution

Using a tool that allows them to manage and coordinate everyone’s job, Tractebel was able to improve their team’s efficiency and work productivity. Workflow processes have been standardised and digitalised leading to smoother work coordination.

Onsite Coordination

For the fire team in their Safety Rules and Implementation Competence Centre, checking an equipment’s reaction to fire, resistance to fire, and fire stability usually involves 10 to 15 people working in one project. Collaborating with different people of various technical roles makes incorporating multidisciplinary information quite tricky.

To enable work coordination, the team needed to re-organise their process with one solution that would allow them transparent project collaboration in order to see what things they need to coordinate and incorporate from start to finish. They needed a tool that could provide team members visibility into the tasks that concern them and offer a high-level overview to the project coordinator.

Making Sure Everyone is on the Same Page

“It gives us a total transparency of what we are doing for the customer,” Alain Gerard, Tractabel’s Fire Safety Project Manager says. To effectively and efficiently coordinate everyone on the worksite, Alain considers efficient communication of onsite visits and reports highly important. With LetsBuild, Tractebel’s different teams are now able to communicate onsite reports and generate accurate reports while at the worksite. “We have increased our efficiency by 50% on onsite visits, report making and coordination on worksites.”

An Efficient Tool that Comes with Transparent Solution

Tractebel relied on individual communication of activities through emails and bulk paperwork. While doing so, they wasted lots of time waiting for replies from different project teams to complete one task. Alain Gerard and the whole Tractebel team are now more efficient in their work and more confident with the real-time accurate information they have within LetsBuild as everyone’s work is now synced directly within the app. Every activity is now traceable hence everyone’s job is incorporated and coordinated well within the team.

“It’s going in the right direction. We are gradually using more of this kind of tools because it is more efficient, and it allows us to manage our coordination in a smoother way.”

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